Terms & Conditions

Payment
 

Bits4Vits accepts most payments via - 

Pay through Paypal using funds in your Paypal Account, or by Debit or Credit Card also.

Or... we also accept - Postal Order, Cash (by Special Delivery so that it is insured), or Bank Transfer - for any of these payment methods select the "Print Order Form" option in the checkout area, and the form explains all the payment methods.

VAT
 
Bits4Vits de-registered from VAT on the 1st of April 2015, so there is no longer any VAT content in the displayed prices...
 

Postage

Being as I also run a Post Office as well as Bits4Vits, as much of the postage as possible is sent through our Post Office by Royal Mail and Parcel Force. For overseas deliveries, Royal Mail is cheaper under 2 Kg (or multiple of 2 Kg if you split your order up), or for over 2 Kg the store sends an (API) call over the internet to my parcel intermediaries (Parcel2Go) quoting engine, which responds in seconds and populates the shipping options drop-down box so that you can pick your own carrier by price / speed / personal preference...

Therefore, the best way to see the postage charge for your order is to put the items into an order and then click on the shopping basket button at the top right of the screen, and you will be able to see the total cost of your order including shipping.

 
 
Returns Policy (Updated 20/04/2011)
 
Bits4Vits wants you, the customer, to be completely happy with the goods you have purchased, my products and customer service are - I hope - second to none, and I get very few returns. But that said, as the company grows, I think it's only fair to state an actual returns policy, in writing :-
 
As per retail law in the UK, you the customer have a 7 day "cooling-off period" whereby you can return goods you've ordered in haste (due to alcohol?  ) upto 7 days after receipt of the goods. So, after signing for the goods (all orders are sent out by signed-for service) you have upto 7 days to inform me via the RMA section of the helpdesk that you would like to return (a) product(s) to me. Products must be in an un-used, as-new condition, and the cost of the return postage is bourne by you the customer, to return them to Bits4Vits.
 
After 7 days, I reserve the right to refuse the return of products, unless they are faulty, or I may, at my discretion, accept returns, but subject to a 20% re-stocking fee. i.e. you will get back 80% of the purchase price. So please think carefully before placing orders.
 
 
Dave, Bits4Vits
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